Education Resource Library
Our library provides straightforward information in a variety of formats to help you make informed decisions throughout your healthcare journey. Learn about health insurance, disability, appealing a health insurance denial, medical bill management, and more!
To narrow your search you can click the filter options, type a keyword in the Search Resources box, or sort alphabetically.
Funding for the educational resources available on this site were funded in part by: Amgen, Bristol Myers Squibb, Edwards Lifesciences, GE HealthCare, Lilly, Novartis, Pfizer, The Principal Financial Group Foundation, and This is Living With Cancer
Sample Appeal Letter for Claim Denial
The Spotlight, May 2024: What’s New at PAF?
Medical Billing Frequently Asked Questions and Common Terms: How Medical Billing Relates to Health Insurance Denials and Appeals
Serie de capacitación sobre denegaciones y apelaciones de seguros de salud
The Spotlight, August 2025: You Asked and We Listened
Flyer: Patient Advocacy & Education Programs
The Spotlight: July 2024, New Resources to Help You Write an Appeal Letter
Be Better Prepared: Frequently Asked Questions From Patients
PAF Corporate Brochure-Vietnamese
Health Insurance and Coverage of Biomarker Testing (Audio)